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On Tuesday, January 18 at 9:00 pm the Bevcomm email system will undergo maintenance where we will make changes to the SPAM filter. You will continue to have access to webmail and email throughout maintenance, but there may be some delivery delays for messages that arrived during this time. You will have the ability to send and receive email as always throughout the entire maintenance. On the morning of Wednesday, January 19, look forward to the convenience of managing your spam directly in your email's Junk folder. Webmail users may need to log out and back in for the change to take effect. Since your SPAM will now be managed from the Junk mail folder within your mailbox, you will no longer receive a Daily Digest.

Please visit our support page to learn more about the functionality of your new SPAM filter.

Important Information: Your current friends and enemies list setup in Greymail will not carry over to the new Spam solution. After the upgrade, if you wish to transfer them, you may copy and paste your friends and enemies lists from the Policies tab within Greymail into the block and allow list in Bevcomm Webmail under the Preference Tab. You will select the Mail option on the left and scroll down and input this information under the block and allow lists.

You will continue to receive the Daily Digest from Greymail for a few days after maintenance. This will allow you to retrieve any messages that may be in quarantine that you would like to move to your inbox. After several days, you will stop receiving the Daily Digest.

Here are a few tips to help you better manage your SPAM after maintenance is performed:

Mark an Email as Spam – Once you are in webmail, if there is a message that you do not want to receive, mark it as “Spam” by clicking the Spam button at the top. This process is highlighted in the support page provided above.

Learning Your Preferences – Even if a message is marked as Spam by you, there is a chance a similar message may deliver to you in the future. The Spam filter is working to learn your email preferences, as well as those of your peers to better filter mail.

Block Messages vs Allow Messages – If you are receiving messages from an address or domain that you no longer want to receive mail, you can go into Webmail Preferences to block an entire email address (This email address is being protected from spambots. You need JavaScript enabled to view it.) or domain (domain.ext). The same can be said for any email address or domain you want to ensure comes into your inbox by adding the email address/domain to the allow messages option in Preferences.

If you have any questions or encounter any issues while logging into your email, please call 1-800-473-1442 for assistance.