The telecom industry has evolved over the past 125 years, and so have we. In 2020, we decided it was time for our brand to do the same.
April 30, Blue Earth, MN - BEVCOMM, Blue Earth-based Telecommunication Company, announced today that they have acquired ownership of Lonsdale Telephone Company in Lonsdale, MN.
Existing employees of Lonsdale Telephone Company will become employees of BEVCOMM and will continue to manage the day-to-day office functions.
Both Lonsdale Telephone Company and BEVCOMM are family-owned companies. BEVCOMM Chief Executive Officer Bill Eckles stated, “We are excited about the acquisition of Lonsdale Telephone Company. Lonsdale is geographically located in perfect proximity to our existing New Prague and Morristown exchanges making this a natural fit. We are looking forward to new opportunities which will be possible with the combined resources of both companies. We consider it a privilege to have the opportunity to serve the Lonsdale community.”
BLUE EARTH, MN -- The novel coronavirus, COVID-19, continues to spread across the country, prompting thousands of American businesses and schools to move to remote work and online instruction.
Turning online for work and education may cause stress for local families living without high speed broadband in their homes.
To support customers working from home, as well as school staff and students taking part in eLearning programs, BEVCOMM is offering:
(1) A $9.95 broadband connection for eligible low-income families working from home and for students taking part in eLearning programs. Qualifications include: must be a new customer, qualify for Free School Lunch, or the Low-Income Heating Assistance Program. Some restrictions apply.
(2) BEVCOMM will donate $3,000 to each public school district in its serving area to help support the purchase of Wi-Fi hotspots.
(3) BEVCOMM has joined the FCC in the Keep Americans Connected pledge, which will promote connectivity for residents impacted by disruptions during this coronavirus pandemic. Given the scope of this pandemic and its impact on American society, we pledge for the next 60 days to: • Not terminate service to any residential or small business broadband or phone customer because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
• Waive any late fees that any residential or small business customers incur because of economic circumstances related to the coronavirus pandemic; and Due to rising health concerns, the local BEVCOMM offices in Minnesota and Wisconsin will close their doors to the public effective at 8:00am on March 17, 2020. Please know BEVCOMM employees are still here to support you. They offer 24x7x365 Customer Service and Technical Support. Please reach out to them by calling your local BEVCOMM office or toll free at 800-473-1442.
Payments can be made over the phone with a credit or debit card, sent via postal mail, left in our local drop boxes, or paid online at www.bevcomm.net.
BEVCOMM installation and repair technicians spend much of their day in customer homes and businesses. For your safety and the safety of employees BEVCOMM will limit interactions to new broadband and phone installations and service outages. Thankfully, many technical troubles can be resolved remotely without having to send out a technician, however, there are times when they need to go on site to resolve the issue. Depending on the issue, BEVCOMM may ask to delay the resolution until exposure is less likely and requests that you communicate current health status prior to a scheduled appointment.
In addition, it is important to be aware of potential scams that may occur in relation to COVID19. Should you receive emails that look suspicious, please delete them and most importantly avoid clicking on links. It is a good practice to change passwords frequently.
Our nation is experiencing an unprecedented crisis, but no students should have to stop learning or employees stop working due to their internet connection. For more information and to upgrade your broadband subscription please contact us at 1-800-473-1442.
For more information regarding COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html
DEED awards over $20 million to provide access to reliable, high speed internet to more Minnesotans
January 21, 2020
[ST. PAUL, MN] – Today, Governor Tim Walz announced the Minnesota Department of Employment and Economic Development (DEED) is awarding $23,270,933 in Border-to-Border Broadband Development Grant Program funds to 30 broadband projects across the state. The projects will bring high-quality broadband access to underserved and unserved areas of Minnesota, providing fast, reliable internet access for more than 10,900 businesses, homes, and community anchor institutions.
“Fast, reliable broadband access is a critical economic development tool that improves quality of life and makes businesses in Greater Minnesota more competitive,” said Governor Walz. “These grants help us get closer to our goal to ensure that every Minnesotan has high-speed internet access by 2022.”
“You simply can’t participate in the innovation sector — or almost any sector of the economy today, for that matter — without high speed access to the internet,” said DEED Commissioner Steve Grove. “These grants help us reach that last mile of service in Minnesota and our goal to be a model state where you don’t have to move to a metro area to participate in the 21st century economy.”
During the 2019 legislative session, the Governor signed into law a total of $40 million in one-time funds for the Border-to-Border Broadband Development Grant program in 2020 and 2021. Altogether, DEED received requests for $70 million in funding for 80 different applications during the latest grant application round.
The Border-to-Border Broadband Development Grant Program is primarily targeted towards communities in Greater Minnesota, where broadband infrastructure is not as likely to be at a level that is needed to support economic equity. A map of projects awarded grants in 2020 is posted on DEED’s website.
The State of Minnesota has set a goal for universal access and high-speed internet so that by no later than 2022, all Minnesota businesses and homes have access to high-speed broadband that provides minimum download speeds of at least 25 megabits per second and minimum upload speeds of at least three megabits per second. And by no later than 2026, all Minnesota businesses and homes have access to at least one provider of broadband with download speeds of at least 100 megabits per second and upload speeds of at least 20 megabits per second.
This is the fifth year of the Border-to-Border Broadband Development Grant program. The grants announced today bring the number of homes and businesses provided broadband access through the grant program since 2014 to a total of 49,900.
Details about projects awarded this year are listed below.
BEVCOMM (Eckles Telephone Company) – Le Sueur County Project – GRANT $1,857,376
This last mile project will upgrade approximately 417 unserved households, 88 unserved farms, 59 unserved businesses, and 4 community anchor institutions in rural areas around the communities of Montgomery, Heidelberg, and New Prague in Le Sueur, Rice, and Scott Counties. In a fundin41g partnership with the State of Minnesota and Le Sueur County, BEVCOMM will improve broadband service levels up to 1 Gbps download and 1 Gbps upload, exceeding the 2022 and 2026 state speed goals. Sustainable broadband adoption will transform these unserved areas into highly-productive rural communities. This use and development of broadband will provide various home-based business options, stimulate economic growth, and stimulate innovation and investment. Education, health care, agriculture, energy efficiency, and public safety will improve with high-speed Internet access.
Total eligible project cost is $3,714,752 Local match is $1,857,376
BEVCOMM (Pine Island Telephone Company) – NE Pine Island Fiber Project Phase I – GRANT $222,222
This last mile project will upgrade approximately 54 unserved households, eight unserved farms, 14 unserved businesses, and one underserved household in areas of Pine Island and New Haven Townships in Goodhue County, and a small portion in Olmsted County. In a funding partnership with the State of Minnesota and Goodhue County Economic Development Authority, BEVCOMM will improve broadband service levels up to 1 Gbps download and 1 Gbps upload, exceeding the 2022 and 2026 state speed goals. The use and development of broadband will provide various home-based business options, stimulate economic growth, innovation, and investment. Education, health care, agriculture, energy efficiency, and public safety will improve with high-speed Internet access.
Total eligible project cost is $634,920 Local match is $412,698
BEVCOMM (Blue Earth Valley Telephone Company & Easton Telephone Company) – Rural Faribault County Project – GRANT: $579,781
This last mile project will upgrade approximately 112 unserved and six underserved households, 50 unserved farms, and eight unserved businesses in areas of Faribault and Martin Counties. In a funding partnership with the State of Minnesota and Faribault County Economic Development Authority, BEVCOMM will improve broadband service levels up to 1 Gbps download and 1 Gbps upload, exceeding the 2022 and 2026 state speed goals. Sustainable broadband adoption will transform these unserved areas into highly-productive rural communities.
Total eligible project cost is $1,449,451 Local match is $869,670
Bevcomm is a fourth generation, family owned communications company providing leading edge service for over 125 years.
With a strong commitment to its communities, Bevcomm has over 100 local employees offering responsive customer service throughout Minnesota, Wisconsin, and Iowa.
We are positioned to provide the reliable legacy services of today, with the innovative services of tomorrow. From local and long distance phone service to high speed Internet access, Digital TV and customized business services. We focus on reinvesting in technology in the communities we serve by developing state of the art networks.
This notice contains important information concerning your cable television services. We provide this notice as a service to our customers and in accordance with applicable federal law and FCC regulations. It is important to us that you are informed about the services we provide, our policies and procedures and your rights as a customer. We encourage you to review the following information and contact us at 800-473-1442 with any questions.
• Personally identifiable subscriber information; restrictions on access. To provide cable and other services, we collect and maintain personally identifiable information concerning customers. That information may include name, address, phone number, social security number, driver's license number, billing records, service maintenance and repair records, premium service subscription information, marketing information, and customer complaints. Except as indicated below under Disclosure prohibited; exceptions, all personally identifiable information is used for the normal business purpose of offering and providing cable television service and other services to you. Only persons authorized by us may access this information. Persons authorized to access customer information include our employees and sales agents, billing and collections services, accountants, and other businesses that provide products and services to us. These persons may access customer information on a regular basis. We maintain certain customer information for as long as we provide service to a customer and for a commercially reasonable time thereafter. Other customer information is periodically destroyed. Disclosure prohibited; exceptions.
Federal law prohibits the disclosure of your personally identifiable subscriber information without your consent, except under the following circumstances:
• Business activities. We may disclose customer information in order to conduct business activities related to providing cable service or other service.
• Unauthorized reception of cable service. We may disclose customer information in order to detect unauthorized reception of our cable service.
• Names and addresses to third parties. We may disclose names and addresses to third parties for the purposes of mailing lists, charities, and direct mail marketing, unless you notify us in writing that you do not wish us to disclose it. You may write us at any time with this request.
• Court order. We must disclose personally identifiable information without your consent if we are required to do so by a court order. If we are served with a court order requiring disclosure, we will promptly inform you before releasing any information. You will then have an opportunity to contest the order.
• Law enforcement request. We may also disclose personally identifiable information without your consent when requested by law enforcement under certain circumstances.
As a customer, you may review your personal information maintained by us by contacting us and making an appointment to meet at our office during normal business hours. We will need a reasonable amount of time to collect the information and remove any references to other customers. You may request correction of any errors in personal information that we collect or maintain pertaining to you. You have the right under federal law to enforce your cable privacy rights through a civil action in federal district court.
Online Bill Pay
Online Bill Pay allows you to view your account online as well as make payments or set-up automatic payments. You can view and print past statements and see your usage that has not yet been billed.
AutoPay allows you to authorize regular payments be made to your account each month so you never have to worry about writing a check.
Credit Card Payments
We accept Visa, MasterCard, and Discover. You can visit our office, make a payment over the phone or pay online. Credit cards can be used for one-time payments or can be set up to automatically pay your monthly charges.
Payment Drop Sites
All Bevcomm Office locations have payment drop boxes, where payments can be safely kept. Payments may be placed in any drop box 24 hours a day.
123 W 7th St
W8108 165th Avenue
126 S. Main St.
100 2nd St
115 Main St W
108 SW 2nd St
191 2nd St SE
N3767 4th Street
41 First Ave SE
PURPOSE OF THIS POLICY The BEVCOMM Internet Services Acceptable Use Policy has been formulated with the following goals in mind:
• Ensure security, reliability and privacy of BEVCOMM systems and network, and the networks and systems of others • Avoid situations that may cause BEVCOMM to incur civil liability • Maintain the image and reputation of BEVCOMM as a responsible content provider • Preserve the value of Internet resources as a conduit for free expression • Encourage the responsible use of net resources, discouraging practices which degrade the usability of network resources and thus the value of Internet services • Preserve the privacy and security of individual users
GENERAL CONDUCT Customers are prohibited from transmitting on or through any of BEVCOMM services, any material that is, in BEVCOMM’s sole discretion, unlawful, obscene, threatening, abusive, libelous, or hateful, or encourages conduct that would constitute a criminal offense, gives rise to civil liability, or otherwise violates any local, state, national or international law.
BEVCOMM services may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of United States or state or local regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or any other statute. BEVCOMM reserves the right to remove such illegal material from its servers.
The customer is responsible for keeping his billing data with BEVCOMM up-to-date and accurate. Furnishing false data on the signup form, contract, or online application, including fraudulent use of credit card numbers, is grounds for immediate termination, and may subject the offender to civil or criminal liability. The resale or sharing of BEVCOMM products and services on or off premises is not permitted, unless specifically permitted and documented in a written agreement. Example: Sharing one Broadband plan between two households.
SYSTEM AND NETWORK SECURITY Customers may not attempt to circumvent user authentication or security of any host, network, or account ("hacking"). This includes, but is not limited to, accessing data not intended for the Customer, logging into a server or account the Customer is not expressly authorized to access, or probing the security of other networks (such as running a scan or similar tool).
Customers may not attempt to interfere with service to any user, host, or network ("denial of service attacks"). This includes, but is not limited to, "flooding" of networks, deliberate attempts to overload a service, and attempts to "crash" a host. Customers may not use any kind of program/script/command, or send messages of any kind, designed to interfere with a user's terminal session, via any means, locally or by the Internet.
BEVCOMM reserves the right to enforce user session time limits during periods of activity and inactivity. Users who violate systems or network security may incur criminal or civil liability. BEVCOMM will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.
WEB HOSTING OR INTERNET USE Customers must protect the privacy of other users, and not intentionally seek information on, obtain copies of or modify files, other data, or passwords belonging to other users without permission.
Customers must respect the legal protection provided by copyright, trademark, licenses, and other laws to programs, data and documents. Customers may not upload to BEVCOMM servers any data or software that is subject to distribution or copyright limits. High Speed Internet customers will be prohibited from using residential broadband service for web, gaming, or other hosting type servers. Customers wishing to use broadband service for these purposes must subscribe to the business rate service.
E-MAIL Harassment, whether through language, frequency, or size of messages, is prohibited. Customers may not send email to any person who does not wish to receive it. If a recipient asks to stop receiving email, the customer must not send that person any further email.
Customers are explicitly prohibited from sending unsolicited bulk mail messages ("junk mail" or "spam"). This includes, but is not limited to, bulk-mailing of commercial advertising, informational announcements, and political tracts. Such material may only be sent to those who have explicitly requested it. Malicious email, including but not limited to "mailbombing" (flooding a user or site with very large or numerous pieces of email), is prohibited. Forging of e-mail header information is not permitted.
BEVCOMM accounts or services may not be used to collect replies to messages sent from another Internet Service Provider, where those messages violate this Acceptable Use Policy or the Acceptable Use Policy of that other provider.
It is the responsibility of the customer to check their email often and set their mail client to delete email from the server once it is downloaded. BEVCOMM will also delete email from the server when the limit of 50 megabytes is exceeded. Incoming email messages are not currently limited in size, but you should not normally need to store multi-megabyte email files on the email server. Outgoing email messages are currently limited to 25 megabytes and the maximum number of recipients is 25. Large files (5 Mb or larger) may be difficult or impossible to retrieve using a dial-up connection.
Prohibited Uses of Email, Web Hosting, or Internet Services. Upon first violation of one of these policies, BEVCOMM will issue a written warning to the customer. Upon the second violation of one of these policies, BEVCOMM will suspend the customer’s internet service account until the customer executes a BEVCOMM approved and prepared Cease-and-Desist Agreement. Upon a third violation of one of these policies, BEVCOMM will suspend the customer’s account for a period of 30 days. A fourth violation of these policies will result in a suspension of the customer’s internet account for a period of 6 months. A fifth violation will result in the final termination of the customer’s account.
OTHER PROHIBITED USES BEVCOMM will generally follow a procedure of issuing a written warning after the first violation, suspending service until a written agreement of cease-and-desist is received after the second violation, and terminating service after the third violation.
BEVCOMM reserves the right to suspend or terminate any BEVCOMM account and services in accordance with the provisions of this Acceptable Use Policy or for any reason not prohibited by law.
MODIFICATIONS BEVCOMM reserves the right to modify this policy at any time. Current copies of this and other BEVCOMM policies are available at www.bevcomm.net.